Aeroporto di Fiumicino: qualità dei servizi al top certificata da ACI | Turismo Roma
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Fiumicino awarded as Best European Airport for Quality of Service in 2020

desde 24 Marzo 2021 hasta 31 Julio 2021

Europe’s most popular airport among passengers: for the fourth year running, the “Leonardo da Vinci” leads the ranking drawn up annually by ACI - Airports Council International, the independent international association that measures perceived quality in over 350 airports worldwide through interviewing travelers.

The Roman hub achieved the “2020 Airport Service Quality Award” with a score of 4.47 out of a maximum of 5. Specifically, the cleanliness of the terminals, the clarity of information to the public, the courtesy of the staff, the waiting time at the security checkpoints and the facilities at the airport are among the services most appreciated by passenger.

The recognition comes in one of the most difficult and challenging years for the air transport sector and adds to all the others obtained recently that overall reflect the effort made to respond to new challenges with effectiveness and vitality and to guarantee a top-level service even during the COVID-19 pandemic.

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